Claims Overview
When you are in the business of Insuring a Changing World, strength, integrity, expertise and flexibility matters. We understand your business and the importance of your customer relationships and reputation.
Focused exclusively on Insuring the Technology Industry.
When something goes wrong you want access to specialists who can help navigate through problems. At Berkley Technology Underwriters your claims are managed by experts in Technology, Data Security, and Privacy. We maximize results and minimize loss with customized solutions for all lines of business.
Report a Workers Compensation, Auto, Property, or General Liability Claim
START HERE
Global Intake – New & improved online reporting tool effective 07/01/2020
To submit an online claim, please click on the link below to start the online submission process.
IMPORTANT – when asked for Client Access Code enter NEWCLAIM (case sensitive)
submit claim: WC, Auto, Property, GL (non-Cyber)
If online claim submission is not an option, please submit claim via phone call, email or fax using the following information.
Cybersecurity Incidents, Data Privacy Breaches and E&O claims
To report a cybersecurity incident, data privacy breach, or an E&O claim (cyber and non-cyber), please inform your agent or broker and contact BTU at the following dedicated phone number or email address:
1) Email: btu_claims@moxfive.com
2) Phone: 855.787.7500
For cyber-related matters, BTU has partnered with the breach coordination firm MOXFIVE (www.moxfive.com) to assist its insureds with initial triage services as well as the development and coordination of data breach response plans through a network of approved service providers. When reporting a claim or incident, please be prepared to provide the name of your organization, the name, phone number and email address of the appropriate contact, and your BTU policy number. A MOXFIVE technical advisor will contact you promptly, seven days a week, typically within 2 hours if the incident is reported between 9AM – 9PM ET (otherwise by 10AM the following morning). A BTU claim professional will also contact you the same or next business day. Non-cyber E&O claims will be immediately forwarded to a BTU claim professional for handling.
Covid-19 and California Senate Bill 1159
SB 1159 positive Covid-19 test incidents can be reported here:
If you do not know your unique Access Code assigned to your account for SB 1159 reporting, please contact COVIDreporting@sedgwick.com or John Swain at jswain@wrberkley.com.
Questions & Information
To reach the Claims Team with general questions or to request information please contact us at:
Workers Compensation Information
Visit the link below to view the workers compensation claim kit. The claim kit is provided to new workers compensation policyholders and their agents, as well as to all current policyholders when their policies renew. It contains important claims department contact information, instructions, and forms. Workers Compensation Claim Kits